Have questions about an upcoming event, your membership status or sponsor benefits? We may be able to answer your question below. If not, please don’t hesitate to contact us.


I am having difficulty registering for an event. Can you help me?

Check to see if registration has closed (registration closes 2 days before the event date). If it has not closed, please call ULI Customer Service at (800) 321-5011.

I’d like to attend an event but registration is closed. Can I still go?

Yes, you can still show up and register onsite (unless the event is sold-out). To check availability, please call 440-899-0010 or email linda.hamill@uli.org.

My password is not working when I try to log-in to my profile on the ULI website. What should I do?

You can reset your password on the log-in page. If this does not work, please call ULI Customer Service (800) at 321-5011.

Why am I not receiving ULI Cleveland emails?

Have you added ULI Cleveland to your “safe senders” list? If yes, please make sure your email address is current by checking your profile on ULI’s national website. If your information is up-to-date, please call ULI Customer Service at (800) 321-5011 or (800) 321-5011.

My Company is a ULI Cleveland Local Sponsor. What events can I attend and how many free passes does my company have?

The number of tickets a company receives depends on their level of sponsorship. Please contact our office to determine what level your company is and how many tickets you should receive. To utilize your sponsor comped tickets for events, please submit request to Linda Hamill.

How do I become a member/renew my membership?

Go to www.uli.org/JoinULI to renew your membership or decide which package is right for you. Still have questions? Please don’t hesitate to contact our staff.

I want to get more involved with ULI. Where do I start?

The best way to get involved is to attend our educational programs and networking events. If you are looking to dive deeper, please refer to our get involved page or contact one of our committee chairs for more information. You can also contact a ULI staff person to discuss which committee might be the best fit for you.